What is your return policy?

What is your price policy?

What is your report policy?

1. Prices in TZS and may change without notice All product prices are listed in Tanzanian Shillings (TZS). Prices are subject to change without prior notice due to supplier adjustments, currency fluctuations, or promotional offers. We aim to keep all prices accurate, but reserve the right to correct any errors when identified.

2. No returns on opened perfumes or worn watches For hygiene and authenticity reasons, perfumes that have been opened or used cannot be returned or exchanged. Similarly, watches that have been worn, sized, or altered are not eligible for return. Please ensure that you are satisfied with your purchase before using or unsealing the product.

3. Report damaged or incorrect items within 48 hours If you receive a damaged or incorrect perfume or watch, please contact us within 48 hours of delivery. Provide clear photos and order details so we can verify and resolve the issue promptly through replacement, exchange, or store credit. Claims made after 48 hours may not be accepted.

4. We are not liable for allergic reactions, wear issues, or delivery delays We recommend reviewing perfume ingredients and watch specifications before purchase. Our store is not responsible for any skin allergies caused by perfumes or wear-related issues arising from improper use of watches. While we partner with reliable delivery services, we are not liable for delays caused by courier operations, weather, or unforeseen circumstances.